Remote Work From Home | Online Job
|Job Title||Merchant Success Specialist|
|Employment Type||Full Time|
|Experience||Experience in using Shopify|
|Eligibility||Any Masters,Any Graduate|
|Overview||Please Note: If you are viewing this job on any other portal other than JobWalkins.in, Example Google.com, please use the Apply on Job Walkins Button/Link to view all the Job Details. Zapiet is a remote company that gives you a chance to work from anywhere. Zapiet is looking for a candidate for the post of Merchant Success Specialist. The candidates who are looking for online jobs are in the right place. The candidate can work from home or anywhere they want. If you are interested, take the next step by clicking the Apply Now button and apply for the job.|
- The Position of the job is a Merchant Success Specialist
- This is a Full-Time job
- A hundred percent Remote Job
- You can work from home or anywhere you want
They are looking for an excellent merchant success specialist to join their team. Founded in the UK in the year 2015 by Andrew Cargill, they are a remote team helping thousands of merchants all over the world to succeed. They let retailers offer exceptional flexibility & convenience to their clients through compelling & flexible tools for the Shopify stage.
Their apps are the best on the market thanks to their extensive experience in eCommerce & the close relationships they have with their growing customers. Their Store Pickup plus Delivery app alone is used by over seven hundred stores in more than 150 countries, from pop-up stalls to Fortune five-hundred brands. They offer first-class support that helps their clients successfully harness an online store's potential integrated with their brick-and-mortar business. The insights they gain through working closely with stores feed into product development & support their expanding range of top quality pickup, delivery, & shipping tools.
- You would define yourself as a patient, empathetic & well-humored individual
- You are adjustable with your working hours with weekend availability
- You are self-motivated, independent, & can stay effective & productive without looking over your shoulder all day long.
- Superb written & verbal English skills (with a professional yet fun demeanor).
- You think yourself tech-savvy and efficient with SaaS applications
- You have experience in using Shopify
- They support applications in three languages, and with more to come, a second language is a real plus.
Your Responsibilities Will Include
- Responding to customer support requests through email and social media
- On-boarding & setting up new merchants in one on one video support sessions
- Handling their live chat and telephone support systems
- Maintaining help documentation & tutorials
- Tracking feature requests & support trends
Why Work Here?
- They are a young, ambitious company who only answers to their clients
- Great colleagues based all over the world
- Opportunity to have a significant impact on their growth and your career
- No red tape/pointless meetings
Zapiet is the creator of several hugely popular e-commerce apps powering over 7500 merchants in 150+ plus countries. They are a self-funded, profitable company that started back in 2015. They are a fully remote foreign company that loves to have a great time. They have team members in eight countries covering 22 hours of the day.
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