Remote Work | Casual Tech Support Assistant | Online Job
|Job Title||Casual Tech Support Assistant|
|Hiring Organization||Switch Themes|
|Employment Type||Full Time|
|Experience||Expert knowledge in the Shopify platform, especially setting up stores with the theme editor|
|Eligibility||Any Masters,Any Graduate|
|Overview||Please Note: If you are viewing this job on any other portal other than JobWalkins.in, Example Google.com, please use the Apply on Job Walkins Button/Link to view all the Job Details. Switch Themes is a remote company that gives you a chance to work from anywhere. Switch Themes is looking for a candidate for the post of Casual Tech Support Assistant. The candidates who are looking for online jobs are in the right place. The candidate can work from home or anywhere they want. If you are interested, take the next step by clicking the Apply Now button and apply for the job.|
- The Position of the job is a Casual Tech Support Assistant
- This is a Full-Time job
- A hundred percent Remote Job
- You can work from home or anywhere you want
- Switch Themes creates themes exclusively for the Shopify’s theme store.
- They are looking for a Casual Support Assistant who can enhance the quality of their support across all their themes.
- This role is casual, with an estimated five to ten hours a week.
- This position is remote, but the applicant will be required to work hours that overlap the timezone of Melbourne, Australia.
- You will be accountable for helping merchants that use their themes get the most out of them.
- Giving ongoing support to merchants by answering client emails
- Documenting questions, feature requests, & bugs
- Having expert knowledge on themes, they provide so you can suggest the best solutions to their merchants
- Helping manage & grow their Help Scout support center with articles & tutorials
- Assisting merchants with HTML or CSS customizations when required
Your Experience and Skills
- Expert awareness in the Shopify platform, especially setting up the stores with the theme editor
- The candidate should have excellent written & verbal communication skills with a caring, polite & positive tone of voice
- Language: High level of English fluency (written & spoken)
- Experience in developing Shopify Themes
- Work with a leading Shopify theme development company
- Work from your home or anywhere you want
- A small team of three to four people
- High exposure to Shopify theme development & the theme store
Switch Themes Profile
Switch Themes makes themes exclusively for the Shopify’s theme store. They are a small but dedicated team based in Melbourne, Australia, & Montreal, Canada. Switch gears plus take your Shopify site to the next level. They love Shopify & seeing merchants improve online businesses through the use of their themes.
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