Customer Support Representative Job | Online Work at Home | Weekend Shift
|Job Title||Bilingual Customer Support Representative - Weekend Shift|
|Employment Type||Full Time|
|Experience||You have previous remote work experience|
|Eligibility||Any Masters,Any Graduate|
|Overview||Please Note: If you are viewing this job on any other portal other than JobWalkins.in, Example Google.com, please use the Apply on Job Walkins Button/Link to view all the Job Details. VidIQ is a remote company that is giving you a chance to work from home. VidIQ is looking for a candidate for the post of Bilingual Customer Support Representative - Weekend Shift. The candidates who are looking for this type of online jobs are in the right place. The candidate can work from home or anywhere they want. If you are interested, take the next step by clicking the Apply Now button and apply for the job.|
- The Position of the job is the Bilingual Customer Support Representative - Weekend Shift
- This is customer support Full-time job
- A hundred percent Remote Job
- You can work from home or anywhere you want
- VidiQ wants to empower Creators.
- The company helps many creators on their journey to being better video creators through better tools and training.
- Just as every single human on this planet is passionate about and loves to listen to stories, to experience them, and some to tell them.
- Because of this unique opportunity, the internet gives them where people can build businesses while in the comfort of their own home atmosphere, many people are seeking this opportunity, and many of them, with incredible stories, are giving up too fast.
- There's too much wrong information out there on how video creators become successful, how they build their subscribers and audiences.
- VidIQ challenges this status quo by giving its creators the necessary tools and knowledge to grow their subscribers/audiences faster by enabling them to uncover their opportunities by just using vidIQ.
- VidiQ believes that by equipping people with the best tools and education to solve their problems, they can tackle the whole world's problems.
- The best way to understand vidIQ is to play with the product: www.vidiq.com/extension
- They have heard vidIQ described many ways.
- It can be the tool that you use to manage your YouTube channels by making deep analytical insights accessible that saves a lot of hours each week.
- When someone attends any of VidiQ live streams or academy, it's the education every video creator needs to succeed.
- VidiQ is also known as the best video keyword research tool in the world available to many folks.
- At vidIQ's core, it's a tool that provides its video creators what they need to navigate towards the success they want to achieve because of the education and tools made readily available.
About This Role
So, what will you do at vidIQ in the Customer Support Representative Role
- Learn their product inside and out to help their users in all of their issues.
- Answer user queries on a variety of topics through email and chat.
- Questions vary from billing inquiries & password resets to complex bug reports & fixes.
- Translate portions of the expansion and app and help center from English into a second (or third) language.
- Onboard new clients.
- Empathetically work with users to assist resolve any frustrations & help them stay engaged with both vidIQ & YouTube in general.
- Help with any additional projects as required.
This Might Be For You if
- You are a Creator yourself, & freshly grew a YouTube channel
- You have tremendous levels of empathy
- You are bilingual (fluent writing & speaking in BOTH English and at least one extra language. BONUS if that additional language is either Hindi or Spanish)
- You can place yourself in others’ shoes & see situations from prospects other than your own
- You have previous remote work experience
- You are motivated by seeing others succeed and develop when you partner with them
- You are highly adaptable, fast acclimating to a rapidly changing business & industry
- Strong inherent motivation to be a top performer and give to a team
- Ability to work one of the two shifts given: Saturday through Wednesday OR Wednesday through Sunday
What Benefits Can You Expect?
- This is a hundred percent remote position, work from anywhere you like.
- They offer a generous holiday policy of taking time when you require it.
- Most team members take four to five weeks of time off per year.
- Team retreats each year, & Past All-Company retreats have been to Spain, Portugal, & CS HAD a trip planned for Europe before COVID struck.
- Work with amazing people throughout the world.
- Tremendous impact on the Creator Ecosystem.
- Matched or exceed market salary in the country you are in.
- They work hard to enable creators of all kinds to succeed, & to that end, they prioritize attracting distinct talent and cultivating an inclusive atmosphere that encourages collaboration & creativity.
- They are committed to building a company and a community where people grow by being themselves and are excited to do their best work each day.
- If you are excited about this, they'd love to talk to you.
- Click the “Apply” button given below to get in touch with them.
Best of breed tools meet best in top class strategy. Unleash your video's marketing potential, create a loyal audience of customers with tools that ignite your fan base, and plan to keep you on a success track. VidIQ reinvented the way that brands engage consumers using video. Maximize your organic reach - fifty-eight percent of online viewers will arrive at your videos because of YouTube Search and Related Videos. VidIQ helps you increase your library of tags by 10x in less than ten minutes, and discover the content opportunities you are missing.
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