2019-11-02 13:42:57 HCL Technologieshttps://www.hcltech.com/http://jobwalkins.in/images/icons/hcl.jpgQuality Assurance/Quality Control Executive
Rs4,00,000 - 9,00,000 PA.
Full Time4 - 8 YearsAny Masters,Any Graduateexperience in implementing Quality systemBPO / Call Centre / ITESITES, BPO, KPO, LPO, Customer Service, OperationsTue 05 Nov 2019
Navins WSS Towers, No-107,1st Floor, Adithanar Rd, Near Casino Theatre, PudupetChennaiTamil Nadu600002India

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Job Details

Name Job Description
Job Title Quality Assurance/Quality Control Executive
Salary 4,00,000 - 9,00,000 PA.
Hiring Organization HCL Technologies
Company Website https://www.hcltech.com/
Employment Type Full Time
Experience 4 - 8 Years
Walkin Locality Navins WSS Towers, No-107,1st Floor, Adithanar Rd, Near Casino Theatre, Pudupet
Walkin City Chennai
Walkin State Tamil Nadu
Postal Code 600002
Walkin Country India
Walkin Date 4th November - 5th November
Walkin Time 10 AM onwards
Job City Chennai
Eligibility Any Masters,Any Graduate
Key Skills experience in implementing Quality system
Industry BPO / Call Centre / ITES
Functional Area ITES, BPO, KPO, LPO, Customer Service, Operations
Valid Through Tue 05 Nov 2019
Logo http://jobwalkins.in/images/icons/hcl.jpg
Contact Person Mohamed Althaf
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Job Description

Process Quality Analyst



  • Should pocess hands-on experience in implementing a Quality system from scratch for a new project

  • Capable to identify critical steps and impact based on RPN.

  • Own SOP and track process changes and ensures SOP is up to date.

  • Will be accountable for monitoring and ensuring the accuracy of Process through audits and process improvement activities.

  • The job involves auditing the operations teams, suggestion and implementing process improvements, support in system improvements, and report on the emerging trends of the process performance.

  • Work closely with SME and define Quality metrics for all Processes related to the SCM value chain.

  • Understand full life cycle development for Quality from requirements gathering to delivery.

  • Ability to predict failures, identify root-cause, and define corrective actions.

  • Co-ordinate with SME and capture the CAPA report for all deviations.

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