2019-10-31 10:39:05 Hinduja Global Solutions Limitedhttp://www.teamhgs.com/http://www.jobwalkins.in/images/icons/HGS_logo.jpgAssociate/Senior Associate - (Non Technical)
Rs50,000 - 2,25,000 P.A.
Full Time0 - 2 yearsAny GraduateGood Interpersonal SkillsBPO / Call Centre / ITESITES, BPO, KPO, LPO, Customer Service, OperationsSat 30 Nov 2019
B38 C/4, Sector 57, Landmark: Next to Airtel OfficeNoidaUttar Pradesh201301India

Job Walkin In Noida For HGS Bank - Bank Job Walkins

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Job Details

Name Job Description
Job Title Associate/Senior Associate - (Non Technical)
Salary 50,000 - 2,25,000 P.A.
Hiring Organization Hinduja Global Solutions Limited
Company Website http://www.teamhgs.com/
Employment Type Full Time
Experience 0 - 2 years
Walkin Locality B38 C/4, Sector 57, Landmark: Next to Airtel Office
Walkin City Noida
Walkin State Uttar Pradesh
Postal Code 201301
Walkin Country India
Walkin Time 10:00 am - 3:00 pm
Job City Noida
Eligibility Any Graduate
Gender Criteria Open for all
Key Skills Good Interpersonal Skills
Industry BPO / Call Centre / ITES
Functional Area ITES, BPO, KPO, LPO, Customer Service, Operations
Valid Through Sat 30 Nov 2019
Logo http://www.jobwalkins.in/images/icons/HGS_logo.jpg
Contact Person JYOTSANA
Contact Number 9811645770
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Job Description

HGS is hiring Freshers and Experienced applicants for its BPO sector in Noida for Client Servicing - Inbound Service program - No Targets. If you have completed graduation in any stream, you are eligible.


Job Description:



  • Handle calls professionally to present information about merchandise and services, take/ cancel orders, or obtain details of grievances.

  • Keep records of client communications and transactions, recording details of questions, grievances, and comments, as well as the actions taken.

  • Process requests, forms, and applications.

  • Perform follow-up to assure that proper actions were taken on clients' requests.

  • Address unsolved customer grievances or special requests to delegated departments for additional investigation.

  • Show the readiness to work in Rotational Shifts (24 x 7)


NOTE: Its a Day shift for FEMALES.


P.S Direct Mail From The Company - No Recruitment Charges
On Spot Job Offers..!!!


Desired Profile


Customer Service Executive plays a significant part in presenting an interface between customers and the client/company. HGS is looking for applicants with excellent communication skills, interpersonal skills, and can manage stress well. The candidate should possess exceptional listening abilities, and the ability to think promptly, to make a suggestion or solution to the customer's query.


Primary Skills



  • Average communications skills

  • Capability to listen and active problem-solving skills

  • Good interpersonal skills

  • Capacity to handle the pressure

  • Basic Computer knowledge


Benefits



  • FREE Transport facility available for Odd hours (between 8 PM till 6 AM).

  • Shuttle facility during Day time (Pick and drop) for the nearest metro station as Botanical Garden.


Mandate Documents to Carry



  • Six Passport size photos with white background.

  • Address Proof

  • Photo ID proof. (Passport/ Driving License/Pan Card/ Voters ID/Learners License or any government ID)

  • 10th, 12th& Highest Qualification Mark Cards, Highest Qualification Degree, or Provisional Degree Certificate.

  • PAN Card & Aadhar Card.

  • All employment service/experience letters.


Company Profile


The Hinduja Group is an international conglomerate organization headquartered in London, the United Kingdom, with a turnover of $ 25 Billion annually. With operations around the world across 37 countries with 70,000 employees worldwide, HGS is a massive organization.


Hinduja Global Solutions is part of Hinduja Group with a yearly turnover of $450m conglomerate with performance presence in the USA, Canada, UK, Colombia, Jamaica, France, Netherlands, Germany, Italy, India, and the Philippines.

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