Accenture Walkin - Customer Support Voice Process
|Job Title||Customer Support Associate|
|Salary||60,000 - 3,00,000 P.A.|
|Employment Type||Full Time|
|Experience||0 - 3 years|
|Walkin Locality||Accenture, IBC Knowledge Park, Bannerghatta Main Rd|
|Gender Criteria||Open for all|
|Key Skills||Customer Support Skills|
|Industry||BPO / Call Centre / ITES|
|Functional Area||ITES, BPO, KPO, LPO, Customer Service, Operations|
|Valid Through||Tue 26 Nov 2019|
|Contact Person||Rajath Bangera|
As a Customer Support Associate, you will assist with monitoring and tracking incidents to confirm resolution occurs within the Client Service Level Agreement. You will also be liable to perform incident notification and escalation to assure problems/requests/issues are reported adequately and getting proper management attention. Customer Support Associate is primarily Voice Interaction support role and also through email, chat & remote support.
- Zero to one years of experience in troubleshooting in any customer Support role.
- Excellent communication skills.
- Ability to build effective relationship with the client.
- 10th Markes card
- 2nd puc marks card
- Degree certificates , PDC and all semester marks cards
- Pan card , Adhar card, Driving and Identification cards
- Previous Company Experience letters , offer letters , Pay slip
bpo, Service Level, Customer Service, domestic bpo, international bpo, International Call Center, Voice Process, call center, Customer Support, bpo fresher, Remote Support, callcenter bpo, international call centre
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