Urgent Opening in Conneqt Business Solutions | Email and Chat Process Jobs
Walkin
Job Details
| Name | Job Description |
|---|---|
| Job Title | Associate/Senior Associate - (NonTechnical) |
| Salary | ₹ 2,00,000 - 2,50,000 P.A. |
| Hiring Organization | Conneqt Business Solutions |
| Company Website | https://conneqtcorp.com/in/ |
| Employment Type | Full Time |
| Experience | 1 - 2 Years |
| Walkin Locality | Conneqt Business Solution Limited, Chandra residency , Annojiguda, pocharam |
| Walkin City | Hyderabad |
| Walkin State | Telangana |
| Postal Code | 500088 |
| Walkin Country | India |
| Walkin Date | 25 December - 31st December 2019 |
| Walkin Time | 9 AM Onwards |
| Job City | Hyderabad |
| Eligibility | Intermediate,Any Masters,Any Graduate |
| Key Skills | Communication Skills |
| Openings | 100 |
| Industry | BPO / Call Centre / ITES |
| Functional Area | ITES, BPO, KPO, LPO, Customer Service, Operations |
| Valid Through | Tue 31 Dec 2019 |
| Logo | https://jobwalkins.in/images/company-logos/Conneqt_Business_Logo.jpg |
| Contact Person | Satya |
| Overview | Please Note: If you are viewing this job on any other portal other than JobWalkins.in, Example Google.com, please use the Apply on Job Walkins Button/Link to view all the Job Details. |
Job Description
Conneqt Business Solutions is having an urgent requirement for Email & chat support profile. The candidates who are looking for this type of job can attend the interview. Please refer to the below-mentioned job description and come for face to face interview as early as possible.
Job Description
- The candidate should have the ability to write and read English to suit the business requirement
- The agent should be able to communicate in English, numerical ability, Decision Making, & logical reasoning
- Client Focus and Being Attentive
- Right Information about computers & MS Office
- Excellent Typing Speed with Efficiency
- Excellent written and spoken communication skills
Duties and Responsibilities
- Answers inquiries by clarifying desired information; researching, locating, and giving information
- Determines requirements by working with clients
- Fixes problems by explaining issues; researching and exploring answers and alternative solutions; executing solutions; escalating unresolved problems.
- Fulfills requests by explaining desired information; performing transactions; forwarding requests.
- Cross-sell
Education Requirements
- The candidates with any graduates
- Should have a minimum of one to two year of experience in Email & Chat process (in banking or any field)
Conneqt Business Solutions Profile
Conneqt Business Solutions Pvt LTD formally known as TATA Business Support Services established in 2004 as a wholly-owned subsidiary of Tata Sons, the holding business of the Tata Group. It improved its name from "E2E SerWiz Solutions to "Conneqt Business Solutions Pvt LTD Support Services Limited" in the year of 2008.
In 2004, the company was the first to launch automated language-based routing at all India level, presenting it the pioneer in implementing a hub and spoke model to the BPM industry. In 2005, Tata BSS became the first organization to have three disaster recovery sites for Indian enterprises. In early 2007, the company won another first when it originated its established multi-vendor platform for third party auto insurance.
On 31 March 2014, Tata BSS had 45 plus customers across the globe. Over 85% of its workforce is into customer service and sales. Locations of Tata BSS has a global presence with offices and nineteen developing centers in India, the US, and Europe.
Tata BSS maintained its operations in a hub and spoke model, distributed throughout India. Over 1.2 million clients connect every day. In recent years, the organization has begun moving part of its operations from the core hub in Hyderabad to its subsequent center in Pune, India.
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