Concentrix Jobs for Freshers | Walkin for Portuguese / Korean / Russian Certified
|Job Title||Associate/Senior Associate - (NonTechnical)|
|Hiring Organization||Concentrix Daksh Services India Pvt. Ltd.|
|Employment Type||Full Time|
|Experience||0 - 5 Years|
|Walkin Locality||Concentrix Daksh Services India Pvt. Ltd. Ground Floor, Building - 6, DLF Cyber City|
|Walkin Date||16th December - 20th December 2019|
|Walkin Time||11 AM Onwards|
|Eligibility||Any Masters,Any Graduate|
|Key Skills||Portuguese /Korean /Russian certified|
|Industry||BPO / Call Centre / ITES|
|Functional Area||ITES, BPO, KPO, LPO, Customer Service, Operations|
|Valid Through||Fri 20 Dec 2019|
|Contact Person||Neelam Jakhar|
|Overview||Please Note: If you are viewing this job on any other portal other than JobWalkins.in, Example Google.com, please use the Apply on Job Walkins Button/Link to view all the Job Details. Concentrix hiring for freshers and experienced both for this job. Proficiency in Portuguese /Korean /Russian language required. The candidate should know Portuguese or Korean or Russian. Concentrix Jobs for Freshers are here. This job is for Portuguese Korean or Russian certified candidates. The work will be based on theses languages. The candidates who are looking for Concentrix jobs can attend the interview.|
Roles and Responsibilities
- Review Social Media Content in Portuguese /Korean /Russian Language.
- Maintains Intra & inter function collaboration
- Proactively use best practices ideas from across locations to add value
- Contribute to process developments and innovation.
- Interface with clients when needed
- Conduct Need analysis and shares feedback with stakeholders
- Reach the monthly targets of key customer-impacting SLAs
- Provide Feedback to New Hires on product
- Monitor advisor's progress throughout production, including providing coaching and developmental feedback. Conduct classroom training as per ramp planning.
- Determine the continuation of profession eligibility for advisors through the performance feedback process.
- Engage in floor support activities including OJT Support, Refresher, and Remedial training as required and ensure program effectiveness
- Make continuous process improvement in program execution by providing documentation of enduring processes, evaluation of likely scenarios.
- Portuguese /Korean /Russian certified
- Excellent control over verbal & written English Language
- In-depth understanding of current affairs, social media platforms, and related specific policies.
- Mature & analytical
- High on people connect and engagement
- High on Technology
- 0-5 years of related experience is a must.
- Two years plus certification is required.
A wholly-owned subsidiary of SYNNEX Corporation (NYSE: SNX), Concentrix is a leader in high-value global business services. It partners with its customers to deliver end-to-end customer engagement services, analytics, technology innovations, process optimization, and business improvements. The global business services firm transforms the client experience and streamlines front and back office and industry-specific processes to provide the highest value from every client interaction. It is based in 25 countries with a staff of more than 70,000 who speak forty-plus languages. Concentrix offers industry expertise in ten industries. Banking & Financial Services, Healthcare & Pharmaceutical, Insurance, Technology, Consumer Electronics, Retail & e-Commerce, Government & Public Sector, Automotive and Travel, Media & Communications, Transportation & Tourism.