2020-03-09 17:53:31 Sutherland Global Serviceshttps://www.sutherlandglobal.com/https://jobwalkins.in/images/company-logos/sutherland_logo.jpgAssociate/Senior Associate - (NonTechnical)
Rs₹ 1,50,000 - 3,25,000 P.A.
Full Time1 - 3 YearsIntermediate,Any Masters,Any GraduateVoice process, International Bpo,, Customer Service, Payments, Collections, Customer Support, International Voice ProcessBPO, Call Centre, ITeSITES, BPO, KPO, LPO, Customer Service, OperationsThu 12 Mar 2020Please Note: If you are viewing this job on any other portal other than JobWalkins.in, Example Google.com, please use the Apply on Job Walkins Button/Link to view all the Job Details. Sutherland has openings for Customer Support -International Voice process-AR collections in Chennai location. Sutherland Careers gives you an excellent opportunity for a bright future. The candidates who are looking for a Sutherland Job are in the right place. Interested candidates can directly walkin at the given address.
Sutherland SHRIRAM THE GATEWAY, A1 Block,Ground Floor, # 16, GST Road, PerungulathurChennaiTamil Nadu600063India

Sutherland Job | Walkins in Chennai | Customer Support Service

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Job Details

Name Job Description
Job Title Associate/Senior Associate - (NonTechnical)
Salary ₹ 1,50,000 - 3,25,000 P.A.
Hiring Organization Sutherland Global Services
Company Website https://www.sutherlandglobal.com/
Employment Type Full Time
Experience 1 - 3 Years
Walkin Locality Sutherland SHRIRAM THE GATEWAY, A1 Block,Ground Floor, # 16, GST Road, Perungulathur
Walkin City Chennai
Walkin State Tamil Nadu
Postal Code 600063
Walkin Country India
Walkin Date 10th March - 12th March 2020
Walkin Time 11 AM Onwards
Job City Hyderabad
Eligibility Intermediate,Any Masters,Any Graduate
Key Skills Voice process, International Bpo,, Customer Service, Payments, Collections, Customer Support, International Voice Process
Openings 50
Industry BPO, Call Centre, ITeS
Functional Area ITES, BPO, KPO, LPO, Customer Service, Operations
Shift Timings 12:30 PM to 9:30 PM / 1:30 PM to 10:30 PM
Valid Through Thu 12 Mar 2020
Logo https://jobwalkins.in/images/company-logos/sutherland_logo.jpg
Contact Person Vandhana - HR
Contact Number 7358370542
Overview Please Note: If you are viewing this job on any other portal other than JobWalkins.in, Example Google.com, please use the Apply on Job Walkins Button/Link to view all the Job Details. Sutherland has openings for Customer Support -International Voice process-AR collections in Chennai location. Sutherland Careers gives you an excellent opportunity for a bright future. The candidates who are looking for a Sutherland Job are in the right place. Interested candidates can directly walkin at the given address.
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Job Description

Roles and Responsibilities



  • The candidate should resolve product or service problems by clarifying the client's complaint

  • The candidate should determine the cause of the problem

  • Selecting & explaining the best resolution to solve the problem

  • Expediting correction or adjustment

  • The candidate should be following up to ensure resolution

  • Manages financial accounts by processing client and adjustments

  • The candidate should recommend potential products or services to management by collecting client information and analyzing client needs

  • Prepare product or service reports by gathering and analyzing client information

  • The candidate should contribute to team effort by accomplishing related results as required

  • The shift will be from 12:30 pm to 9:30 pm/1:30 pm to 10:30 pm

  • Saturday and Sunday fixed week off

  • Immediate Joiners are Preferred


Job Skills and Qualifications



  • Customer Service skills

  • Product Knowledge

  • Quality Focus

  • Problem-Solving skills

  • Market Knowledge

  • Documentation Abilities

  • Listening skills

  • Phone skills 

  • Resolving Conflict

  • Examining Information

  • Multi-tasking skills


Benefits



  • Cab facilities (Within the boundary limits)

  • Excellent Growth

  • Huge Incentives


Note: 



  • Mention "Vandhana HR" during the registration

  • Should have a scanned copy of your Resume in your Email

  • Carry Soft Copy of your updated CV

  • Hard Copies will not be accepted


Sutherland Global Profile


As a digital transformation organization, Sutherland rethinks and reconstructs processes for the digital age by linking the speed and insight of design thought with the scale and efficiency of data analytics. They have been accommodating customers across industries from financial services to healthcare, obtain greater agility through transformed and automated client experiences.

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Sutherland Job | Walkins in Chennai | Customer Support Service

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