Tech Mahindra Job | Walkins in Pune
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Job Details
| Name | Job Description |
|---|---|
| Job Title | Associate/Senior Associate - (Non-Technical) |
| Salary | ₹ 1,50,000 - 2,25,000 P.A. |
| Hiring Organization | Tech Mahindra |
| Company Website | www.techmahindra.com |
| Employment Type | Full Time |
| Experience | 0 - 2 Years |
| Walkin Locality | Tech Mahindra Ltd 2nd Floor, Delta-1, Giga Space IT park, Viman nagar |
| Walkin City | Pune |
| Walkin State | Maharashtra |
| Postal Code | 411014 |
| Walkin Country | India |
| Walkin Date | 5th March - 14th March 2020 |
| Walkin Time | 10 AM - 4 PM |
| Job City | Pune,Ahmedabad,Nagpur,Nashik,Aurangabad,Navi Mumbai,Amravati,Kolhapur |
| Eligibility | Any Masters,Any Graduate,Any Doctorate |
| Key Skills | BPO, Voice, Customer Calling, Voice Process, Inbound, Customer Service, Calling, Customer Care, Customer Care Associate, Grievance Handling, Communication Skills, Outbound Calling |
| Openings | 1 |
| Industry | BPO, Call Centre, ITeS |
| Functional Area | ITES, BPO, KPO, LPO, Customer Service, Operations |
| Valid Through | Sat 14 Mar 2020 |
| Logo | https://jobwalkins.in/images/company-logos/Tech-mahindra.jpg |
| Contact Person | RMG, Chandan |
| Contact Number | 9920478733, 9168637999 |
| Contact Email | CK00595937@techmahindra.com |
| Overview | Please Note: If you are viewing this job on any other portal other than JobWalkins.in, Example Google.com, please use the Apply on Job Walkins Button/Link to view all the Job Details. Tech Mahindra is hiring a candidate for the post of Customer Service Associate. Tech Mahindra Careers offers you a great chance to make your future bright. Candidates who are willing to work in Tech Mahindra are in the right place. Interested candidates can directly walkin at the given address. |
Job Description
Job Details
- Qualification of the candidate should be any Graduate in any specialization
- The applicant must have a minimum of 0 to 2 Years in Voice and Backend Process
- Salary best in the industry with 10K Bonus
- The candidate should have good communication skills and basic computer knowledge
- The job locations are Satara, Nasik, Pune, Nagpur, Navi Mumbai, Kolhapur, Aurangabad, Ahmednagar, Amravati
Job Roles and Responsibilities
- Voice process, professionally to provide a message about products and services, take or cancel orders, or collect details of complaints
- The candidate should keep records of client interactions, details of inquiries, comments, and complaints, as well as actions, are taken
- Process orders, forms, and applications
- Follow up to ensure that appropriate measures were taken on clients requests
- The candidate should refer unresolved client grievances or special appeals to designated departments for further investigation
Tech Mahindra Limited Profile
Tech Mahindra Limited is an expert in digital transformation, consulting and business re-engineering solutions and is a part of the Mahindra Group company. Began its life in the 1986 year as Mahindra British Telecom Limited, for over two decades, Tech Mahindra company has been the accepted transformation partner for wireless, wireline, and broadband operators in the Asia Pacific, Europe, and North America. As a growing provider of IT Solutions to the Telecom industry, Tech Mahindra committed to quality; Tech Mahindra adds value to customer businesses through well-established tools, methodologies, and techniques supported by stringent quality processes.
Tech Mahindra is ISO 9001:2000 certified and is assessed at SEI-CMMI Level five. The company was awarded the ISO 20000-1 (IT Service Management standard) and ISO 27001 (Security Management standard) certification for its improvement centers across UK and India. It is certified at PCMM Level five for its people care practice and is the 3 company in the world to have appraised for SSE-CMM Level three. The company's global footprint spans 24 locations in 14 countries, including eleven state-of-the-art improvement centers and 13 sales offices in Europe, the Middle East, the Americas, Africa, and Asia-Pacific.
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