2020-02-18 17:13:07 Sutherland Global Serviceshttps://www.sutherlandglobal.com/https://jobwalkins.in/images/company-logos/sutherland_logo.jpgAssociate/Senior Associate - (Technical)
Rs₹ 2,25,000 - 3,50,000 P.A.
Full Time0 - 3 YearsIntermediate,Any Masters,Any Graduate,Any DoctorateTechnical Support, International Voice ProcessBPO / Call Centre / ITESITES, BPO, KPO, LPO, Customer Service, OperationsThu 20 Feb 2020Please Note: If you are viewing this job on any other portal other than JobWalkins.in, Example Google.com, please use the Apply on Job Walkins Button/Link to view all the Job Details.
Sutherland, A1 Block,Ground Floor, # 16, GST Road, PerungulathurChennaiTamil Nadu600063India

Sutherland Job in Chennai

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Job Details

Name Job Description
Job Title Associate/Senior Associate - (Technical)
Salary ₹ 2,25,000 - 3,50,000 P.A.
Hiring Organization Sutherland Global Services
Company Website https://www.sutherlandglobal.com/
Employment Type Full Time
Experience 0 - 3 Years
Walkin Locality Sutherland, A1 Block,Ground Floor, # 16, GST Road, Perungulathur
Walkin City Chennai
Walkin State Tamil Nadu
Postal Code 600063
Walkin Country India
Walkin Date 17th February - 20th February 2020
Walkin Time 11 AM Onwards
Job City Chennai
Eligibility Intermediate,Any Masters,Any Graduate,Any Doctorate
Key Skills Technical Support, International Voice Process
Openings 10
Industry BPO / Call Centre / ITES
Functional Area ITES, BPO, KPO, LPO, Customer Service, Operations
Shift Timings Flexible to Work in Any Shift Timings (Predominantly Nights)
Valid Through Thu 20 Feb 2020
Logo https://jobwalkins.in/images/company-logos/sutherland_logo.jpg
Contact Person Vandhana - HR
Contact Number 7358370542
Overview Please Note: If you are viewing this job on any other portal other than JobWalkins.in, Example Google.com, please use the Apply on Job Walkins Button/Link to view all the Job Details.
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Job Description

Sutherland Global Services is hiring the candidates for the post of  International Chat ProcessSutherland Global Services Careers gives you an excellent opportunity to make your future bright. Fresher Candidates can also apply for this job. Interested candidates can directly walkin at the given address.


Roles and Responsibilities



  • Assist clients with any Virus, Malware, Hardware related issues

  • Answer Phone to respond to client inquiries and troubleshoot for any Malware issues

  • Assist clients with installation or uninstallation of antivirus products

  • Assist customers with error messages, product configuration, & / or common issues

  • The candidate should project a professional company image through phone interaction

  • Provide clients with product and service information

  • Expert knowledge in Security solutions and OS on Mobile phones

  • The candidate should own and regularly uses a computer

  • Great interpersonal skills as they will periodically be in contact with colleagues and/or customers

  • Must also be knowledgeable in Windows and Android, use and navigation


Eligibility



  • Candidate with a minimum of six months' experience is eligible to apply for this job

  • Freshers can also apply for this job

  • Candidates from a Non-BPO with Technical Support Experience with good communication skills are eligible to apply 

  • Age limit is up to 32 years


Required Skills



  • Candidate should be able to communicate fluently in English

  • Looking for both UG or PG. (in any discipline)

  • Candidates with experience in Customer support or Technical Support can apply

  • Applicants with good Technical knowledge and basic windows concept


Benefits



  • Free Door-step Cab facilities (Within the boundary limits)

  • Excellent Growth

  • Huge Incentives

  • Friendly working environment


Note: Looking for people who are flexible to work in any shift timings (predominantly nights)


Sutherland Global Profile


As a digital transformation organization, Sutherland rethinks and reconstructs processes for the digital age by linking the speed and insight of design thought with the scale and efficiency of data analytics. They have been accommodating customers across industries from financial services to healthcare, obtain greater agility through transformed and automated client experiences.

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