2020-02-18 16:54:24 Sutherland Global Serviceshttps://www.sutherlandglobal.com/https://jobwalkins.in/images/company-logos/sutherland_logo.jpgAssociate/Senior Associate - (Non-Technical)
Rs₹ 2,00,000 - 2,50,000 P.A.
Full Time0 - 2 YearsIntermediate,Any Masters,Any Graduate,Any DoctorateBPO Fresher, Customer SupportBPO / Call Centre / ITESITES, BPO, KPO, LPO, Customer Service, OperationsThu 20 Feb 2020Please Note: If you are viewing this job on any other portal other than JobWalkins.in, Example Google.com, please use the Apply on Job Walkins Button/Link to view all the Job Details.
Sutherland, Shriram the gateway, IT / ITES SEZ,A1 ground floor,# 16, GST Road, PerungalathurChennaiTamil Nadu600063India

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Job Details

Name Job Description
Job Title Associate/Senior Associate - (Non-Technical)
Salary ₹ 2,00,000 - 2,50,000 P.A.
Hiring Organization Sutherland Global Services
Company Website https://www.sutherlandglobal.com/
Employment Type Full Time
Experience 0 - 2 Years
Walkin Locality Sutherland, Shriram the gateway, IT / ITES SEZ,A1 ground floor,# 16, GST Road, Perungalathur
Walkin City Chennai
Walkin State Tamil Nadu
Postal Code 600063
Walkin Country India
Walkin Date 17th February - 20th February 2020
Walkin Time 11 AM Onwards
Job City Chennai
Eligibility Intermediate,Any Masters,Any Graduate,Any Doctorate
Key Skills BPO Fresher, Customer Support
Openings 50
Industry BPO / Call Centre / ITES
Functional Area ITES, BPO, KPO, LPO, Customer Service, Operations
Valid Through Thu 20 Feb 2020
Logo https://jobwalkins.in/images/company-logos/sutherland_logo.jpg
Contact Person Vandhana - HR
Overview Please Note: If you are viewing this job on any other portal other than JobWalkins.in, Example Google.com, please use the Apply on Job Walkins Button/Link to view all the Job Details.
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Job Description

Sutherland Global Services is hiring the candidates for the post of Customer Support Voice ProcessSutherland Global Services Careers gives you an excellent opportunity to make your future bright. Fresher candidates who are looking for Customer Support Voice Process Job are in the right place. Interested candidates can directly walkin at the given address.


Roles and Responsibilities



  • Resolves product or service queries by clarifying the determining the cause of the problem, customer's complaint, explaining and selecting the best solution to solve the problem, expediting correction or adjustment, following up to ensure resolution

  • Maintains financial accounts by processing client adjustments

  • Suggest potential products or services to administration by collecting client information and analyzing client needs

  • Prepare product or service reports by gathering and analyzing client information

  • Contribute to team effort by accomplishing similar results as required


Client Service Representative Skills and Qualifications



  • Customer Service

  • Product Knowledge

  • Market Knowledge

  • Quality Focus

  • Problem Solving

  • Resolving Conflict

  • Documentation Skills

  • Phone Skills

  • Listening

  • Analyzing Information

  • Multi-tasking


Required Skills



  • Looking for UG (in any discipline)

  • Candidates with experience in Customer support can apply


Benefits



  • Excellent Growth


Note: Carry your ID proof for security clearance and don't carry any gadgets like Laptop, Pendrive, and more


Sutherland Global Profile


As a digital transformation organization, Sutherland rethinks and reconstructs processes for the digital age by linking the speed and insight of design thought with the scale and efficiency of data analytics. They have been accommodating customers across industries from financial services to healthcare, obtain greater agility through transformed and automated client experiences.

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