2020-02-14 16:20:02 Capita Indiahttps://www.capita.co.in/careershttps://jobwalkins.in/images/company-logos/capita_logo.jpgAssociate/Senior Associate - (Non-Technical)
RsNot Disclosed
Full Time0 - 5 YearsIntermediate,Any Masters,Any Graduate,Any DoctorateEmail Support Executive, Online Chat RepresentativeBPO / Call Centre / ITESITES, BPO, KPO, LPO, Customer Service, OperationsFri 21 Feb 2020
Capita India Pvt ltd Magarpatta City, SEZ Building, B1 Tower Near Laxmi Lawns(Entry From Material Gate) HadapsarPuneMaharashtra411013India

Job in Pune for Freshers | Walkin for Email Support

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Job Details

Name Job Description
Job Title Associate/Senior Associate - (Non-Technical)
Salary Not Disclosed
Hiring Organization Capita India
Company Website https://www.capita.co.in/careers
Employment Type Full Time
Experience 0 - 5 Years
Walkin Locality Capita India Pvt ltd Magarpatta City, SEZ Building, B1 Tower Near Laxmi Lawns(Entry From Material Gate) Hadapsar
Walkin City Pune
Walkin State Maharashtra
Postal Code 411013
Walkin Country India
Walkin Date 14th February - 21st February 2020
Walkin Time 9 AM Onwards
Job City Pune
Eligibility Intermediate,Any Masters,Any Graduate,Any Doctorate
Key Skills Email Support Executive, Online Chat Representative
Openings 1
Industry BPO / Call Centre / ITES
Functional Area ITES, BPO, KPO, LPO, Customer Service, Operations
Shift Timings UK Shifts
Valid Through Fri 21 Feb 2020
Logo https://jobwalkins.in/images/company-logos/capita_logo.jpg
Contact Person Leon Viegas
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Job Description

Capita India is hiring a candidate for the post of UK International Content Writer roleCapita careers give a great opportunity for the candidate who wants to make their future bright. The candidates who are willing to work as a Content Writer role can directly walkin into the given address.


Job Details



  • The candidate with any Graduate can apply

  • Should have excellent communication skills

  • Preferred Freshers

  • Need to be ok with UK shifts

  • Transportation facility will be provided (home pick-up and drop)


Job Role



  • Respond to the emails from customers (typically enquiries)

  • The email response can be a free formatted letter and/ Or

  • The email response can be using the pre-defined letter templates available within the email system

  • Should adhere to the product and process documentation

  • Should be able to highlight to the Team Manager or Process Leader any exceptions or additional steps to be taken to prepare a customers query

  • Should be capable of assessing deviations or discrepancies and highlighting them to the TM or PL or Mgr

  • The candidate should be adhering to attendance policy and break schedules within the shift

  • The candidate should be adhering to company policies and procedures

  • Maintaining individual stats Quality and Productivity


Capita India Company Profile


Capita company is the UK's foremost provider of business process management and integrated professional support service solutions. With 70,000 dedicated teams across the UK, India, Europe, and South Africa, they help make processes smarter, organizations more profitable, and client experiences better. Their Indian operations were set up in 2004, and our customers consist of leading UK brands in the Utilities, Telecoms, Retail, Financial Services, and Logistics space.


Their services involve a broad spectrum of capabilities such as multichannel customer management, finance & accounting, digital back-office, insights & analytics, and technology services. With C8000 teams across five offices (Pune, Mumbai, and Bengaluru), They have a vibrant and inclusive culture that pursues value integrity, excellence, and works towards delivering outstanding customer service. In 2017, Capita India was ranked amongst the Top hundred Companies for Women in India in an independent survey conducted by Working Mother and Avtar.

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